RINNEAI PLATFORM

COMING SOON · EARLY ACCESS

Your AI assistant, digital teammate, and business analyst. Learns from your website and business knowledge, answers customers, captures leads, and analyzes results.

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ONE PLATFORM

One RINNE.Three roles.

From customer conversations to business decisions, RINNE works alongside you at every stage.

Assistant

Understands the customer’s question, finds the right information, and guides them to the next step.

Teammate

Handles repetitive tasks, captures leads, and works alongside your team.

Manager

Analyzes conversations and outcomes, highlights new opportunities, and supports better decisions.

COMING SOON

Focus on growing your business.

RINNE will help handle customer requests, repetitive work, and daily business insights.

01ONE AI CORE

Not a collection of separate bots. One intelligence for your business.

RINNE will bring your company knowledge, rules, customer channels, and team workflows into one shared context. Every conversation will begin with an understanding of your business—not from zero.

Explore capabilities

Remembers context

Keeps the conversation history and the details that matter.

Works from facts

Answers from approved and verified sources only.

Acts across systems

Finds orders, creates leads and assists with bookings and tasks.

Keeps people in control

Hands complex and sensitive decisions to a teammate.

02EVERY CHANNEL, ONE WORKSPACE

Any channel for the customer. One conversation hub for the business.

RINNE will gradually bring website, WhatsApp, Instagram, Facebook, Telegram, email, and future voice interactions into one workspace.

WEBSITE · FIRST PHASE

Website Chat

Instant AI responses and lead capture directly on the website.

EMAIL · FUTURE PHASE

Email

Message analysis and prepared response drafts.

VOICE · FUTURE PHASE

Voice Communication

Call reception, first-line assistance, and transfer to an operator.

TELEGRAM · NEXT PHASE

Bot-based support, customer requests, and manager handoff.

WHATSAPP · NEXT PHASE

WhatsApp Business

Customer support, sales inquiries, and team communication.

INSTAGRAM · NEXT PHASE

Instagram

Direct messages, product questions, and sales inquiries.

FACEBOOK · NEXT PHASE

Facebook Messenger

Unified management of messages, requests, and responses.

03UNDERSTANDING INTENT

RINNE understands not only the words, but what the customer wants.

RINNE identifies the language, intent, and key details of a request, answers using approved business knowledge, and recommends a human team member when needed.

INTENT EXAMPLESBook an appointmentCheck an order statusRequest a quoteReport a problemTalk to a manager

Recognizes intent

Distinguishes between an information request, quote request, order check, complaint, or need for support.

Uses business context

Connects the request with the company’s approved knowledge, rules, and services.

Responds in three languages

Supports Azerbaijani, Russian, and English responses.

Understands natural language

Works with everyday messages without requiring special commands or rigid templates.

Knows when a person is needed

Recommends human support for complaints, refunds, discount requests, and requests to speak with a manager.

04AI TEAM & BRAND VOICE

One intelligence. Different roles. One consistent brand voice.

Each AI agent works with a clear role, defined permissions, and a distinct communication style, while approved business knowledge and your brand voice stay consistent across every conversation.

Communication toneFormalFriendlyProfessional

Support Agent

Answers frequently asked questions, finds approved information, and hands the conversation to a team member when needed.

Sales Advisor

Identifies the customer’s needs, clarifies the request, captures contact information, and guides them toward the next step.

Knowledge Expert

Explains complex topics clearly using the company’s approved knowledge, rules, and documents.

05APPROVED BUSINESS KNOWLEDGE

RINNE doesn’t guess. It works from your approved business knowledge.

You decide which sources the AI can use. Information can be reviewed, completed, and published only after approval.

URL

Verified Website

Selected pages, services, policies, and general product information.

DOC

Documents & Instructions

PDF, DOCX, TXT, and Markdown files, including policies, presentations, guides, and internal documents.

Knowledge Center

FAQs, articles, approved answers, and internal team rules.

API · NEXT PHASE

CRM, ERP & APIs

Order status, availability, bookings, and other real-time business data.

06ANALYTICS & DAILY REPORTS

Every conversation becomes a clear signal for your business.

RINNE shows which questions keep returning, where information is missing, when a team member steps in, and which conversations become leads.

DASHBOARD PREVIEW · DEMO DATA

2,436Conversations

137New leads

31Manager handoffs

74%Local answers

Conversation Metrics

Trends across total, active, and completed conversations.

AI Answers

Local FAQs, grounded RAG answers, missing context, and provider failures.

Human Handoff

Conversation transfers, waiting time, and manager takeovers.

Frequent Questions

Repeated topics and questions that still need better business knowledge.

Lead Outcomes

New, contacted, qualified, won, and lost lead statuses.

Daily Report

Key metrics, observations, and recommendations delivered to your email every morning.

Note: confirmed sales and revenue data will become available after connecting a CRM or order system.

Join early access

APPLICATION

Be among the first businessesto use RINNE AI.

Tell us about your business and what you want to automate. We’ll contact you when Early Access opens.